Massage Therapy FAQs
To get the most out of your massage, less is better. Most Clients take off everything or leave on their underwear. We are here to make you feel safe and respected. We adhere to strict state laws and the board of massage therapy to keep you appropriately draped with a sheet while you are on the treatment table.
Less-dressed is not a hard and fast rule. If you are most comfortable leaving your clothing on we will adjust to your level of comfort.
Some people enjoy having a conversation during their massage but keep in mind, the treatment is all about you and enjoying the experience. Don’t feel like you need to entertain your therapist! We are here to hold the space you need. Regardless of your choice, please be sure to SPEAK UP if there is anything you’d like adjusted (temperature, pressure, music, etc). We want your feedback. We are trained to feel the areas that feel tight or need attention, however we can’t always feel what you feel. If we are not in the right spot, if something is uncomfortable, or if you want more time in an area, just tell us! We are happy to accommodate you!
Many clients are unsure if and/or how much they should tip their massage therapist. We recommend you think of your massage therapist as you would a waiter in a restaurant. Our therapists truly love what they do, and your tip may reflect your appreciation for their service. Although a tip is never required, We recommend tipping percentages be based on the regular price of the treatment, rather than the discounted price. For most people, this ranges from 15-25% depending on their level of satisfaction with their treatment.
No, we do not take insurance. However, a lot of people will use their flexible spending cards. The patient will want to speak with their doctor and insurance company to ensure that they can qualify to use their FSA card for massage therapy services.
Not statically, but we do treat you like family and we do offer a discount for clients that leave us a 5-star review on Google or refer a friend to Pure Remedy. Once you become a client and share your email, you will be the first to know about our flash sales/specials that we rotate in weekly, monthly, and seasonally. Not having memberships affords you flexibility to book appointments at any time that suits your needs and schedule.
Yes, If you are under the age of 18 you must receive parental consent and a parent must sign off permission on your behalf to receive treatment.
*Esthetics services: Minimum age is 13. A Parent does not have to be in the room but must be in the building when the minor is in service until the age of 16.
*Massage services: Minimum age is 13. A Parent must be in the room or outside the door with it ajar until the age of 16 years old.